Frequently asked questions
- How can I validate that a product was manufactured by Veltrane?
- Visit the Validate page and either enter the batch number printed on the packaging or scan the QR code with your device's camera to confirm authenticity and view production/expiry information.
- Does Veltrane sell directly to consumers?
- No. Veltrane Biotech Laboratories is a B2B manufacturer. Our products reach patients through registered pharmacies and distributors.
- What certifications does Veltrane hold?
- Veltrane operates under EU-GMP, ISO 9001:2015, FAGG/AFMPS, and ISO 17025 certifications.
- I believe I found a counterfeit product — what should I do?
- Contact our quality team immediately at quality@veltranebiotechlab.be with the batch number and photos of the packaging.